We're here to help
If you are experiencing a fault with any of your services or equipment, we’re here to help.
Please complete the form below and you will be issued with a Support Ticket Number which will be unique to your fault. This Ticket Number will keep you updated throughout the duration of the fault until resolved.
IMPORTANT NOTICE:
Prior to submitting this form, unplug your router from the power outlet and keep it disconnected for 10 minutes. Once you reconnect and power it on, allow 5 minutes for the connection to re-establish. If you continue to experience issues, please complete and submit the form. Thank you for your cooperation.
