Moving home

Moving home? Bring HomeNet with you

Let us know you’re moving so we can keep your records up to date and make sure your bills go to the correct address.

A couple unpacking cardboard boxes in their new home, with their dog sitting on the floor

How it works

Three simple steps

1. Start with your email

Enter your email address in the form below to begin.

2. Tell us about your move

Fill in your details and sign the form online.

3. We update your account

We’ll update your records so your bills go to the correct address.

Before you fill in the form

Want faster broadband at your new home?

Moving is the perfect time to upgrade. Get in touch and we’ll talk you through the faster broadband options for your new address. Happy with your current package? Just skip ahead to the form.

Moving house form

Enter your email to start, then follow the steps to tell us about your move.

Why tell us?

  1. Your records stay accurateWe keep your account details up to date.
  2. Bills go to the right placeYour bills are sent to your new address.
  3. No surprisesTelling us early means one less thing to sort out on moving day.

Opening hours

Monday – Friday9.00am – 5.00pm
Saturday10.00am – 2.30pm
Sunday & Bank HolidaysClosed

Questions about your move? Call, WhatsApp or email us at mail@homenet.je.