CONTACT US

We’re here to help

Questions about your broadband, a fault to report, or thinking of switching? Call us, WhatsApp us, or send a message and a member of our Customer Services Team will get back to you.

Send us a message

Fill in the form and we’ll reply as soon as we can, usually within one working day.

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Call us

01481 666660

Speak to our friendly local team.

Make an appointment

Prefer a set time? Call us and we’ll book you in with the team.

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Email us

mail@homenet.je

By post

HomeNet, 27 Beresford Street, St Helier, Jersey JE2 4WN

Opening hours

Monday – Friday9.00am – 5.00pm
Saturday10.00am – 2.30pm
Sunday & Bank HolidaysClosed

Having a problem with your service?

Report a fault online and we’ll get it looked at as quickly as possible.

Report a fault