I/We confirm that I/we are over 18 years of age and have read, understood and agree to be bound by the HomeNet Terms & Conditions and the specifications applicable to the services provided under this Agreement.

I/We understand that if this order is cancelled before the service is activated, I/we may be liable for any reasonable costs incurred by HomeNet in connection with the provision of the service.

I/We acknowledge that:

• All HomeNet services must be paid by Direct Debit.

• Invoices are issued on the 1st day of each month and payment will normally be collected within 15 working days. Sufficient funds must be available to avoid failed payments, which may result in suspension of service.
• HomeNet operates paperless billing as standard. Monthly invoices will be sent by email. Paper bills are available on request and are charged at £2.00 per month.

Where HomeNet supplies a router or other equipment, it remains the property of HomeNet and is provided on loan for the duration of the Agreement. Upon termination of the service, all loaned equipment, including the router, power supply, cables, accessories and original packaging (where supplied), must be returned in good working and reusable condition. HomeNet reserves the right to charge for any equipment that is not returned or is returned damaged, incomplete or in an unusable condition. Any such charges may be added to the final invoice.

Broadband Performance: HomeNet Broadband is a contended service, meaning network capacity is shared between multiple customers. Whilst HomeNet will use all reasonable efforts to provide the best possible performance, advertised or estimated speeds are not guaranteed and may vary depending on network demand, peak usage periods, the performance of third-party networks, your equipment, Wi-Fi conditions, and other factors outside HomeNet's reasonable control. During periods of high network utilisation, customers may experience reduced speeds, increased latency or temporary degradation in service performance

I/We understand that this Agreement is for a minimum term of 24 months. If I/we terminate the Agreement before the end of the minimum term, I/we will be liable for all applicable early termination charges, including any remaining contractual charges due for the unexpired minimum term.

To provide the requested services, HomeNet will collect, use and process my/our personal information in accordance with applicable data protection legislation and HomeNet's Privacy Policy. This information may be used to:

• provide and manage the requested services;

• administer billing and customer support;

• carry out credit or identity checks where necessary;

• communicate important service information;

• inform me/us about HomeNet products and services; and

• share information, where necessary, with HomeNet group companies, authorised service providers and business partners involved in delivering the services.

I/We understand that I/we have the right to request access to the personal information held by HomeNet and to request correction of any inaccurate information. Requests should be sent to mail@homenet.je.

By signing this Agreement, I/we confirm that the information provided is true and accurate, that I/we have read and understood this Customer Declaration and the HomeNet Terms & Conditions, and that I/we agree to be bound by them.